RawQuotes vs Hotjar (now Contentsquare)

Hotjar's Voice of Customer gives you a survey and a dashboard of ratings and category charts. We give you the exact sentences behind every count — and we say so when there aren't enough of them to count.
FeatureRawQuotesHotjar Voice of Customer
Verbatim quotes under every named themeYes, at least 3 required to name oneNot published as a guarantee
Refuses to name a theme under 10 written answersYesNot found
Shows the previous result with its date when a recalculation failsYesNot found
Embeds with one script tag on any pageYesWebsite surveys via a CSS-selector embed; broader product suite covers heatmaps and recordings too
Heatmaps and session recordingsNo — not in scopeYes (Contentsquare's core product)
Response limit for the priceFree $0 → 100/mo. Basic $19/mo → 5,000/mo. Pro $49/mo → 100,000/mo.Free $0 → 100/mo. Growth from $99/mo → 500–100,000/mo. Pro: on request, unlimited.

At 100 responses a month, both are free. Past that, our Basic plan covers 5,000 responses a month for $19 — Hotjar's next tier starts at $99/mo for the same range.

Where Hotjar is ahead

If you already want heatmaps, click maps and session recordings alongside surveys, that's a real product family, not a bolt-on — we don't do any of it.

Sources: contentsquare.com/pricing, checked September 17, 2026.

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